Cisco CP-6921-C-K9 Charcoal IP Phone, 2 Lines, SCCP/SIP

Lines

The Cisco CP-6921-C-K9 IP Phone is equipped with 2 lines, providing users with the ability to handle multiple calls simultaneously. This feature is essential for businesses that receive a high volume of incoming calls or require employees to make outbound calls frequently. With 2 lines, users can easily switch between calls, put callers on hold, and transfer calls to other extensions within the organization.

Manufacturer Details of Cisco CP-6921-C-K9 IP Phone

• Brand: Cisco
• Part Number: CP-6921-C-K9
• Product Line: Unified
• Series: 6900
• Type: IP Phone

Technical Specifications for Unified IP Phone

• VoIP Technology: Yes
• Number of Phone Lines: 2
• Supported Codecs:
  • G.711: Standard voice encoding
  • G.711a: Variant of G.711 with distinct features
  • G.729a: Codec for efficient voice compression
  • G.729b: Variation of G.729a with additional capabilities
  • G.729ab: Merges features of both G.729a and G.729b

Connectivity Options

• Headset Port: Available
• Power over Ethernet (PoE) Port: Yes, RJ-45

Protocols and Management

• Communication Protocols: SCCP

Display and Visual Features

• Display Type: Monochrome

Key Features

• Designed for VoIP technology
• Supports up to 2 phone lines
• Variety of voice codecs for flexible communication needs
• Includes headset and PoE ports for enhanced connectivity
• Uses SCCP for communication protocols
• Monochrome display for clear visibility

Increased Efficiency

Having 2 lines on the Cisco CP-6921-C-K9 IP Phone allows users to manage their calls more efficiently. They can handle multiple conversations without the need for additional devices or complicated call forwarding setups. This feature is particularly beneficial for customer service representatives or sales agents who need to interact with multiple customers at the same time.

Reduced Downtime

If one line is busy or occupied, users can simply switch to the other line to continue receiving or making calls. This eliminates downtime and ensures that important calls are not missed. The ability to handle multiple lines also reduces the chances of callers getting a busy signal or being put on hold for an extended period.

Improved Call Management

The 2-line feature on the Cisco CP-6921-C-K9 IP Phone enables users to have better control over their calls. They can easily transfer calls between different extensions or departments within the organization, ensuring that callers reach the right person or department without any hassle. This feature enhances overall call management and streamlines communication within the organization.

Protocols

The Cisco CP-6921-C-K9 IP Phone supports both SCCP (Skinny Client Control Protocol) and SIP (Session Initiation Protocol) protocols. This dual protocol compatibility offers users flexibility in choosing their preferred communication protocol based on their specific needs and existing infrastructure.

Compatibility

By supporting both SCCP and SIP protocols, the Cisco CP-6921-C-K9 IP Phone can seamlessly integrate with a wide range of call control platforms and IP telephony systems. Whether your organization uses Cisco Unified Communications Manager, third-party call control solutions, or a combination of both, this phone can easily adapt to your existing infrastructure without the need for additional investments.

Scalability

The dual protocol support allows for easy scalability and future-proofing of your communication system. You have the flexibility to switch between protocols or expand your infrastructure without the need to replace your existing phones. This ensures that your investment in the Cisco CP-6921-C-K9 IP Phone is protected and can grow with your organization's evolving communication needs.

Interoperability

With support for both SCCP and SIP protocols, the Cisco CP-6921-C-K9 IP Phone can seamlessly communicate with other devices and systems. This interoperability enables users to collaborate and communicate effectively across different platforms and technologies, ensuring that they can connect with colleagues, partners, and clients regardless of their preferred communication tools.

Color

The Cisco CP-6921-C-K9 IP Phone is available in a stylish charcoal color. While color may seem like a minor detail, it plays a significant role in enhancing the overall user experience and aesthetics of the phone.

Aesthetics

The charcoal color of the Cisco CP-6921-C-K9 IP Phone adds a touch of sophistication to any office environment. It blends seamlessly with modern office decor and complements other technology devices. The sleek design and elegant color scheme create a professional and polished look for the phone.

Visibility

The charcoal color of the phone's display and buttons enhances visibility, making it easier for users to read the screen and identify different functions. The contrast between the charcoal color and the white backlighting ensures that the phone remains visible even in low-light conditions, allowing users to operate the phone effortlessly.

Branding

Color plays a crucial role in branding and creating a consistent visual identity for organizations. The charcoal color of the Cisco CP-6921-C-K9 IP Phone allows businesses to align their communication devices with their brand colors, reinforcing brand recognition and professionalism throughout the organization.

In conclusion, the Cisco CP-6921-C-K9 IP Phone offers users 2 lines for efficient call handling, supports both SCCP and SIP protocols for compatibility and scalability, and features a stylish charcoal color for enhanced aesthetics and visibility. These features and benefits make this phone a reliable and versatile choice for businesses of all sizes.