Cisco CP-BEKEM 8800 Expansion Module

Features

The Cisco CP-BEKEM Expansion Module is a highly versatile and essential accessory for your Cisco IP phone. Equipped with a range of powerful features, this expansion module enhances your communication experience, providing you with increased productivity and efficiency.

Overview of Cisco CP-BEKEM

Manufacturer and Model

Brand: Cisco

Model Number: CP-BEKEM

Product Designation: Key Expansion Module for Cisco IP Phone 8800 Series

Product Type

Type: Phone Expansion Module

Color: Black

Custom Bundle: Not included

Technical Specifications

Display Features

The expansion module features a 4.3-inch TFT display, boasting a 16-bit color depth and a resolution of 480 x 272 pixels. TFT (Thin-Film Transistor) is a display technology known for its clarity.

Phone Line Support

Capable of supporting up to 12 phone lines simultaneously.

Interface and Connectivity

Interface: Utilizes USB connectivity for seamless integration.

Firmware Compatibility: Designed to work with firmware version 10.2(2) and later.

Compatibility Details

Supported Phones

This module is compatible with the following Cisco IP phones:

• Cisco 8851
• Cisco 8861
• Cisco 8865

Module Connectivity

For the Cisco 8851 IP phone, you can connect up to 2 Key Expansion Modules. For the Cisco 8861 IP phone, the maximum is 3 modules.

System Requirements

The Cisco CP-BEKEM requires:

• Cisco Unified Communications Manager Version 8.5(1) or higher
• Cisco Unified Survivable Remote Site Telephony (SRST) 8.0 (with Cisco IOS Software Release 15.1(1)T) or newer
• Cisco IP Phone 8800 firmware version 10.2(2) or later

LCD Display

One of the standout features of the Cisco CP-BEKEM Expansion Module is its high-resolution LCD display. This vibrant and clear display allows you to easily view important call information, such as caller ID, call duration, and call status. With this information readily available, you can quickly identify incoming calls and manage your calls more effectively.

The LCD display also provides visual feedback for various functions, such as line status and presence monitoring. This enables you to stay informed about the availability of your colleagues, making it easier to collaborate and transfer calls seamlessly.

Programmable Line Keys

The programmable line keys on the Cisco CP-BEKEM Expansion Module offer unparalleled convenience and customization. These keys can be configured to suit your specific requirements, allowing you to assign them with frequently dialed numbers, extensions, or even speed dial contacts.

By having programmable line keys at your disposal, you can eliminate the need to remember complex dialing sequences or search through directories. Simply press the assigned key, and the Cisco IP phone will automatically initiate the call. This streamlined calling process saves you valuable time and effort, enabling you to focus on more important tasks.

Busy Lamp Field

The busy lamp field (BLF) feature of the Cisco CP-BEKEM Expansion Module is particularly beneficial for users who handle multiple calls simultaneously or work in fast-paced environments. The BLF feature provides visual indicators on the status of each line or extension, allowing you to quickly determine whether a line is available, busy, or on hold.

This real-time visibility into the status of your colleagues' lines enables you to make informed decisions when transferring calls or initiating conference calls. You can easily identify an available line and transfer a call without wasting time or causing frustration for the caller.

Supports up to 28 Additional Line Keys

The Cisco CP-BEKEM Expansion Module offers extensive scalability by supporting up to 28 additional line keys. This means you can expand your phone's capabilities and handle a higher volume of calls without the need for multiple devices or complicated setups.

With the ability to add more line keys, you have the flexibility to accommodate the growing needs of your business. Whether you work in a call center, reception area, or any other environment that requires frequent call handling, this expansion module ensures you have enough capacity to manage your workload efficiently.

Benefits of the Cisco CP-BEKEM Expansion Module

The Cisco CP-BEKEM Expansion Module brings numerous benefits to users, including:

Enhanced Productivity

By providing a clear and detailed LCD display, programmable line keys, and a busy lamp field, this expansion module significantly enhances productivity. Users can quickly access essential call information, speed dial contacts, and monitor the availability of their colleagues. With these features at their fingertips, users can handle calls more efficiently and make informed decisions on call transfers.

Simplified Call Handling

The programmable line keys eliminate the need for manual dialing or searching through directories. Users can assign frequently dialed numbers or extensions to these keys, simplifying the calling process. This feature is particularly useful for receptionists and other professionals who handle numerous calls throughout the day.

Streamlined Collaboration

With the busy lamp field feature, users can easily see the availability of their colleagues' lines. This real-time visibility enables seamless call transfers and improves collaboration within teams. Users can quickly identify an available line and transfer calls without unnecessary delays or disruptions.

Scalability and Flexibility

The support for up to 28 additional line keys ensures that users have enough capacity to handle increasing call volumes. This scalability allows businesses to adapt to changing requirements without the need for additional equipment or complex setups. Users can expand their communication capabilities effortlessly, ensuring uninterrupted workflow and customer satisfaction.

Importance for Users

The Cisco CP-BEKEM Expansion Module plays a crucial role in enhancing communication experiences for users across various industries. The features provided by this expansion module address key pain points faced by professionals who rely heavily on their IP phones for day-to-day operations.

By offering a clear LCD display, programmable line keys, a busy lamp field, and the ability to support additional line keys, this expansion module empowers users to handle calls efficiently, save time, collaborate effectively, and scale their communication capabilities as needed.

Investing in the Cisco CP-BEKEM Expansion Module is a wise decision for businesses that prioritize productivity, streamlined call handling, collaboration, and scalability. This essential accessory ensures that users can optimize their communication workflows and deliver exceptional service to customers and clients.