CP-7960G Cisco Unified 7960G Series 6 Lines IP Phone

Lines

The Cisco CP-7960G IP Phone is equipped with the remarkable feature of having 6 lines available. This is a significant advantage for users who require multiple lines for their business communications. With 6 lines at their disposal, users can handle multiple calls simultaneously, improving their productivity and efficiency.

Cisco CP-7960G Unified IP Phone

• Manufacturer: Cisco
• Model: Unified IP Phone 7960G
• Part Number: CP-7960G
• Product Category: Networking

Key Features of Cisco CP-7960G

Multi-Line IP Phone with VoIP Capabilities

• Six-Line Functionality: Supports up to 6 simultaneous phone lines for efficient communication.
• VoIP Technology: Enables seamless voice communication through Voice over Internet Protocol.
• Wired Connectivity: Uses reliable cable connections for stable, uninterrupted communication.
• Multiple Ring Tones: Offers 24 different ringtones to customize incoming call alerts.
• Hands-Free Operation: Equipped with a speakerphone for convenient hands-free conversations.

Advanced Communication Features

• Dialed Digits Input: Easily enter digits during phone calls.
• Caller ID Display: Shows both the name and number of the calling party.
• Voice Mail Integration: Fully supports voicemail functionality for efficient message handling.
• Dual-Tone Multi-Frequency (DTMF) Detection: Detects and relays DTMF signals for enhanced call management.
• Security Features: Includes robust security protocols to protect communications.
• Comfort Noise Generation: Reduces perceived silence during calls with background noise.
• Voice Activity Detection (VAD): Detects voice activity, improving call clarity and quality.

Display and Control Settings

• Adjustable Display Contrast: LCD screen with customizable contrast for better visibility.
• Date and Time Display: Shows the current date and time on the LCD screen.
• Ring Type Options: Various ring types for personalized call alerts.
• Call Status Indicator: Provides real-time information on active calls.
• Network Configuration Options: Easily configure network settings for optimal performance.

Supported Voice Codecs

Voice Compression Standards

• G.711 Codec: High-quality audio compression for clear voice communication.
• G.729a Codec: Efficient bandwidth usage for maintaining voice quality with lower data rates.

Management and Communication Protocols

Supported Protocols

• MGCP (Media Gateway Control Protocol): Facilitates communication between media gateways and call control devices.
• LDAP v3: Provides directory access for managing user information.
• DHCP (Dynamic Host Configuration Protocol): Simplifies IP address assignment.
• SCCP (Skinny Client Control Protocol): Enables communication between IP phones and Cisco CallManager.
• SIP (Session Initiation Protocol): Manages multimedia communication sessions such as voice and video calls.

Quality of Service and Network Integration

VLAN Support

• 802.1Q VLAN Compatibility: Provides support for VLAN (Virtual Local Area Network) tagging, ensuring quality of service for voice traffic.

Display and Port Features

Screen and Connectivity Options

• LCD Display: Features a clear and bright LCD screen for easy call management.
• RJ-45 Network Ports: Includes 2 network ports for seamless connectivity.
• Headset Port: Allows connection of an external headset for enhanced communication options.

Button and Control Features

Comprehensive Control Options

• Navigation Keys: Use for intuitive control and easy access to settings and directories.
• Dedicated Buttons: Includes buttons for directory, message, settings, service, help, speaker, mute, and volume control.

Increased Call Handling Capacity

One of the key benefits of the Cisco CP-7960G IP Phone's 6-line feature is its ability to handle a higher volume of incoming and outgoing calls. In a business environment, missed calls can result in missed opportunities, which can directly impact the company's bottom line. By having 6 lines available, users can attend to several calls simultaneously, ensuring that no incoming call goes unanswered, and no outgoing call is delayed.

Additionally, the increased call-handling capacity allows users to manage multiple conversations effortlessly. With separate lines for different clients or departments, users can switch between calls seamlessly, providing an enhanced customer experience and reducing waiting times.

Efficient Call Routing

The Cisco CP-7960G IP Phone's 6 lines feature also enables efficient call routing. Each line can be configured to have a specific purpose, such as sales inquiries, customer support, or internal communication. Through this configuration, incoming calls can be directed to the appropriate line based on their nature, minimizing the need for call transfers or manual call forwarding.

This efficient call routing reduces the chances of calls being misdirected or ending up in voicemail unnecessarily. By ensuring that calls reach the right person or department quickly, the 6 lines feature enhances communication within the organization and improves overall customer satisfaction.

Enhanced Collaboration

The 6 lines feature of the Cisco CP-7960G IP Phone promotes enhanced collaboration among team members. With each line dedicated to a specific purpose, it becomes easier for team members to connect quickly. For example, a line can be designated for interdepartmental communication, allowing employees to reach out to colleagues from different departments without going through the hassle of transferring calls.

Moreover, the 6 lines feature facilitates conference calls and virtual meetings. Users can reserve a line for conference calls, enabling them to collaborate with multiple participants simultaneously. This feature proves particularly useful in situations where physical meetings are not possible due to geographical constraints or time limitations.

Seamless Multitasking

Another advantage of the Cisco CP-7960G IP Phone's 6 lines feature is its ability to support seamless multitasking. Users can handle multiple conversations simultaneously without the need to juggle between different phones or devices. This streamlines their workflow and allows them to focus on their tasks without being interrupted or experiencing delays in communication.

In addition, the 6 lines feature enables users to prioritize calls effectively. With each line dedicated to a specific purpose or client, users can manage their workload efficiently by addressing urgent calls first. This ensures that important calls are promptly attended to, minimizing any potential business disruptions or delays in critical communication.

Flexibility and Scalability

The Cisco CP-7960G IP Phone's 6 lines feature offers flexibility and scalability for growing businesses. As companies expand and their communication needs evolve, having the ability to accommodate additional lines becomes crucial. This IP phone provides the flexibility to add more lines as required, ensuring that businesses can scale their communication infrastructure without major investments in new hardware.

Furthermore, the 6 lines feature allows users to personalize their phone setup according to their preferences. They can assign different ring tones or call forwarding settings for each line, making it easier to differentiate between incoming calls. This customization enhances user experience and productivity while adapting to individual communication requirements.

In conclusion, the Cisco CP-7960G IP Phone's 6 lines feature offers numerous benefits and plays a vital role in improving communication efficiency and productivity. With increased call handling capacity, efficient call routing, enhanced collaboration, seamless multitasking, and flexibility for growth, this IP phone empowers users to manage their communication needs effectively. Whether it's a small business or a large enterprise, the 6-line feature of the Cisco CP-7960G IP Phone proves to be an indispensable tool for streamlined and effective communication.