DP-9800-HS Cisco Desk Phone 9800 Series VOIP Handset

Sophisticated Design & User-Centric Interface

Crafted for both aesthetics and functionality, the DP-9800-HS boasts a sleek, durable form factor designed to complement professional environments. The Carbon Black color exudes a premium, understated elegance.

High-Resolution Display & Tactile Experience

The phone's interface is centered around a vibrant, high-resolution color display that provides crisp text and intuitive icons. This is complemented by a responsive touch interface alongside dedicated physical keys for speed and reliability.

Crystal-Clear Audio Components

Audio fidelity is paramount. The handset and integrated speakerphone are engineered with wideband audio capabilities to capture and reproduce the natural nuances of the human voice.

Precision Microphone Array

The built-in microphone utilizes advanced noise-canceling algorithms to suppress background office noise, ensuring your voice is transmitted with clarity, even in open-plan environments.

High-Definition Speaker

Whether on speakerphone or using the handset, the HD speaker delivers rich, full-bodied sound, minimizing listener fatigue and improving comprehension during lengthy conversations.

Core Technology & VoIP Performance

At its heart, the DP-9800-HS is a powerhouse of VoIP technology, designed to deliver reliable, high-quality voice communication over IP networks. It supports a comprehensive suite of protocols and codecs for maximum compatibility and performance.

Advanced Protocol & Codec Support

To ensure interoperability and optimal voice quality across diverse network conditions, the phone supports a wide array of industry standards.

Signaling Protocols

The device is versatile in deployment, supporting Session Initiation Protocol (SIP) for broad compatibility with third-party call control systems and Cisco's own proprietary protocols for deep integration with Cisco Unified Communications Manager (CUCM) and Cisco Webex Calling.

Audio Codecs

It features advanced audio codecs including G.722 for HD voice, Opus for superior wideband and full-band audio, and legacy codecs like G.711 and G.729 for network flexibility. This ensures the best possible audio quality is negotiated on every call.

Power over Ethernet (PoE) & Network Connectivity

Simplified deployment is achieved through IEEE 802.3af PoE support, eliminating the need for a separate power adapter. The integrated two-port Ethernet switch allows for a daisy-chain connection to a desktop computer, conserving switch ports and reducing cable clutter.

Productivity & Collaboration Features

Beyond basic dialing, the Cisco DP-9800-HS is loaded with features designed to streamline workflows and enhance daily productivity.

Intelligent Call Management

Manage high call volumes efficiently with powerful handling features. The phone supports multiple lines and appearances, allowing users to handle several calls simultaneously.

Advanced Call Routing

Features like call forwarding (selective, unconditional, on-busy), call transfer (attended and blind), and call park ensure calls are always directed to the right person or place.

Integrated Directory & Presence

Access corporate directories directly from the phone's display. Visual presence indicators show the real-time availability status (Available, Busy, Do Not Disturb, etc.) of colleagues, helping users choose the best moment to connect.

Integration with Cisco Ecosystem

The phone truly shines within the Cisco collaboration suite. It can serve as a dedicated audio device for Cisco Webex Meetings and integrate with collaboration platforms for one-touch meeting join.

Enterprise Security & Management

Security is embedded, not an afterthought. The Cisco DP-9800-HS incorporates multiple layers of protection to safeguard communications and device integrity.

Multi-Layered Security Framework

Cisco's comprehensive approach ensures protection against a variety of threats, from eavesdropping to unauthorized access.

Encryption & Secure Signaling

Communications are secured using Transport Layer Security (TLS) for signaling encryption and Secure Real-time Transport Protocol (SRTP) for media encryption. This ensures call content and metadata are protected from interception.

Device Authentication

Strong device authentication mechanisms, including X.509 certificates and MAC address-based authentication, prevent rogue devices from joining the network.

Administrative Controls

IT administrators have granular control through encrypted configuration files, role-based access, and the ability to disable physical ports or features to meet compliance requirements.

Centralized Management & Provisioning

Large-scale deployments are simplified through Cisco's centralized management tools. Phones can be bulk-provisioned, configured, and updated remotely via TR-069 or Cisco's native protocols, significantly reducing IT overhead.

Deployment Scenarios & Use Cases

The versatility of the DP-9800-HS makes it an ideal choice for a range of professional environments where reliable, high-fidelity communication is critical.

Executive & Knowledge Worker Desks

For leaders and analysts, the phone provides a premium, distraction-free communication tool with excellent audio for important calls, coupled with easy access to colleagues via presence and directory.

Contact Center & Support Agents

With support for multiple lines, busy lamp fields (via expansion modules), and robust call handling features, agents can manage customer interactions more efficiently, reducing hold times and improving service quality.

Conference Rooms & Shared Spaces

When paired with an external speakerphone or used in its standalone capacity, the DP-9800-HS serves as a reliable conference room phone, offering simple dialing and high-quality audio for group calls.

Remote & Hybrid Worker Setups

As part of a Cisco Webex Calling deployment, this phone can be provisioned for use in home offices, providing employees with the same enterprise-grade features and security they have at the corporate site.