Cisco DP-9841-K9 VoIP Desk Phone with TPM 2.0 and Caller Id/call Waiting

Product Overview of CISCO DP-9841-K9

Essential Specifications

• Type: VoIP Phone
• Compatible Platforms: Cisco BroadWorks, Asterisk, Webex Calling, Webex Dedicated Instance
• Integrated Security: Trusted Platform Module (TPM) 2.0
• Weight: 33.65 oz
• Color: Carbon Black
• Material: ABS Polycarbonate with 74% recycled plastic

Wireless and Calling Features

• Wireless Interface: NFC enabled
• Available Call Services:
• Voicemail, Call Forwarding, Call Transfer, and Call Hold
• Caller ID and Call Waiting for seamless communication
• Call Park and Pickup features included
• Programmable Buttons: 4 dedicated buttons for fast access
• Volume Control: Adjustable audio volume for clarity
• Indicators: Speakerphone, line status, headset, mute, BLF, status, and selection indicators

Enhanced Call Management

• Additional Features: Conference call mode, Music on Hold, Do Not Disturb mode
• Accessibility: QR Code Access, One Button to Join (OBTJ) function
• Security: Kensington Security Slot for protection

IP Telephony Features

Core Network and Protocol Support

• Integrated Ethernet: Built-in Ethernet switch
• VoIP Supported: Yes
• VoIP Protocols: SIP, RTCP, RTP, SRTP, SDP
• Supported Voice Codecs: G.722, G.729a, iLBC, G.729b, iSAC, G.722.2, Opus, G.711a-law
• Lines Supported: 4 independent lines
• Quality of Service: IEEE 802.1Q (VLAN) compatibility

Network Security and Compatibility

• Security Protocols: IEEE 802.1x, EAP-TLS, EAP-FAST, FIPS 140-2, SRTP, TLS 1.3
• IP Address Configuration: DHCP and Static options available
• Network Protocols Supported: TFTP, Cisco Discovery Protocol (CDP), DNS, HTTPS, LLDP, LLDP-MED, GARP, IPv6, IPv4
• Network Ports: 2 x Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
• Power over Ethernet (PoE): Yes, supports Class 2 PoE

Voice Enhancement Features

• Noise Management: Comfort Noise Generation (CNG), Voice Activity Detection (VAD)
• Echo Control: Acoustic Echo Cancellation (AEC) and Adaptive Jitter Buffer (AJB)
• Audio Quality: HD Audio, Automatic Gain Control (AGC), Acoustic Shock Protection
• Signal Support: Dual Tone Multi-Frequency (DTMF), Forward Error Correction (FEC)

Display Characteristics

LCD Display Details

• Type: Grayscale LCD Display
• Location: Base of the phone
• Screen Size: 3.5 inches diagonal
• Resolution: 384 x 160 pixels
• Backlight: Yes, for low-light environments

Multilingual Support

• Supported Languages: English (UK and US), French, German, Italian, Spanish, Portuguese, Dutch, Russian, Japanese, Korean, Chinese (Simplified and Traditional), and more

Additional Connections and Hardware

Available Connections

• Headset Jack: RJ-9
• Network Ports: 2 x RJ-45
• USB Port: 4-Pin USB Type-A for accessories
• Console Compatibility: Supports compatible consoles

Additional Hardware Features

• Mounting Options: Desktop placement
• Included Accessories: Network cable included for quick setup
• Accessibility: Hearing Aid Compatibility (HAC) for better accessibility

Cisco DP-9841-K9 9841 VoIP Desk Phone Featuring Trusted Platform Module (tpm) 2.0 and Caller Id/call Waiting

Features

TPM 2.0 - Enhanced Security

One of the standout features of the Cisco DP-9841-K9 VoIP Desk Phone is its TPM 2.0 technology. TPM, or Trusted Platform Module, provides enhanced security measures that are vital in today's digital landscape. This advanced security chip helps protect against unauthorized access and ensures the integrity of the system. With TPM 2.0, users can have peace of mind knowing that their sensitive data and communications are safeguarded from potential threats.

TPM 2.0 offers a range of security functions, including secure boot, key management, and device authentication. Secure boot ensures that the phone's firmware and software are not tampered with during startup, guaranteeing a trusted environment for communication. Key management enables secure storage and usage of encryption keys, protecting against unauthorized interception of calls or messages. Device authentication verifies the authenticity of the phone, preventing any attempts to hijack or impersonate the device.

The importance of TPM 2.0 cannot be overstated in today's world where cyber threats are ever-evolving. With this feature, the Cisco DP-9841-K9 VoIP Desk Phone provides a secure platform for communication, ensuring that sensitive information remains confidential and protected.

Caller ID/Call Waiting

Another significant feature of the Cisco DP-9841-K9 VoIP Desk Phone is its Caller ID and Call Waiting capabilities. These features improve call management efficiency and enhance the overall user experience.

Caller ID

The Caller ID feature allows users to see the incoming caller's information before answering a call. It displays the caller's name, phone number, and even a picture associated with the contact if available. This information empowers users to make informed decisions on whether to answer the call or let it go to voicemail based on the caller's identity. It eliminates the need for users to answer unknown or unwanted calls, saving time and reducing interruptions.

Caller ID is particularly beneficial in professional settings, where users can screen calls and prioritize important ones. It helps businesses maintain efficient communication by enabling employees to identify important contacts promptly. Additionally, Caller ID helps individuals manage personal calls more effectively by distinguishing between personal and business-related calls.

Call Waiting

The Call Waiting feature allows users to handle multiple calls simultaneously. When a user is already engaged in a call, Call Waiting notifies them of an incoming call by producing a discreet tone. Users can then choose to either put the current call on hold and answer the new call or reject the new call and continue the ongoing conversation.

This feature is particularly valuable for individuals who frequently receive multiple calls or work in fast-paced environments where prompt communication is essential. Users can avoid missing important calls by quickly switching between conversations or putting callers on hold while attending to urgent matters. With Call Waiting, productivity is maximized, and opportunities for effective communication are not missed.

Intuitive User Interface

The Cisco DP-9841-K9 VoIP Desk Phone features an intuitive user interface designed to enhance usability and productivity.

Large Display with Backlight

The phone's large display ensures that users can view information clearly and comfortably. The backlight feature further enhances visibility, making it easy to read the screen even in low-light conditions. Users can effortlessly navigate menus, access settings, and view caller information without straining their eyes.

Intuitive Navigation Buttons

The intuitive navigation buttons on the Cisco DP-9841-K9 VoIP Desk Phone enable users to navigate through menus and options effortlessly. The buttons are strategically placed for easy access, allowing users to quickly find the desired functions or settings. This intuitive design minimizes the learning curve and ensures a seamless user experience.

Context-Sensitive Soft Keys

The context-sensitive soft keys on the phone's interface provide users with dynamic functionality based on the current context of use. These keys adapt to the specific task or application being used, offering relevant options and shortcuts. Users can perform actions such as transferring calls, muting the microphone, or accessing voicemail with a single press, saving time and streamlining communication processes.

High-Quality Audio

The Cisco DP-9841-K9 VoIP Desk Phone offers high-quality audio for crystal-clear communication.

HD Voice

With HD Voice technology, users can experience superior audio clarity during calls. This feature provides high-definition, wideband audio, delivering a more natural and immersive sound experience. HD Voice eliminates background noise and enhances voice quality, ensuring that conversations are clear and intelligible. Whether it's a business call or a personal conversation, HD Voice enhances the overall communication experience.

Full-Duplex Speakerphone

The full-duplex speakerphone feature enables users to have hands-free conversations without sacrificing audio quality. Users can participate in conference calls or multitask while speaking on the phone, thanks to the phone's ability to transmit and receive audio simultaneously. The full-duplex speakerphone ensures that both parties can speak and listen without any interruptions, making group conversations more efficient and collaborative.

Conclusion

The Cisco DP-9841-K9 VoIP Desk Phone offers an array of features that enhance security, call management, user experience, and audio quality. The TPM 2.0 technology provides a robust security framework, protecting sensitive data and communications from potential threats. Caller ID and Call Waiting capabilities enable users to manage calls more efficiently and prioritize important ones. The intuitive user interface ensures ease of use and productivity, while the high-quality audio features guarantee clear and immersive communication experiences. With the Cisco DP-9841-K9 VoIP Desk Phone, users can enjoy the benefits of advanced technology that enhances their communication workflow.