Cisco DP-9861-K9 Desk Phone 9861 Conference Carbon
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Essential Highlights of the CISCO DP-9861-K9 Desk Phone
Key Features at a Glance
- Type: VoIP phone designed for seamless communication.
- Compatibility: Works with CISCO BroadWorks, Asterisk, Webex Calling, and Webex Dedicated Instance (DI).
- Construction: Carbon black finish with ABS polycarbonate material, crafted from 74% post-consumer recycled plastic.
- Security: Integrated Trusted Platform Module (TPM) 2.0 for enhanced data protection.
Advanced Phone Capabilities
- Wireless Standards: IEEE 802.11a/b/g/n/ac Wi-Fi and Bluetooth 5.2 LE for flexible connectivity.
- Bluetooth Profiles: Supports HFP, A2DP, HID, and PBAP for versatile device pairing.
- Call Features: Includes voicemail, caller ID, call waiting, forwarding, transfer, hold, and parking.
- Controls: Features programmable buttons, volume adjustments, and dedicated indicators for various functions.
- Extra Functions: Offers music on hold, do-not-disturb mode, conference call capability, call recording, and sleep mode.
Telephony and Network Performance
- Integrated Ethernet Switch: Ensures high-speed and reliable network connectivity.
- VoIP Protocols: Supports SIP, RTCP, RTP, SRTP, and SDP for robust telephony operations.
- Codec Support: Includes G.722, G.711 variants, Opus, and other codecs for crystal-clear audio.
- Power-over-Ethernet: PoE-enabled for efficient power management.
- Network Standards: Offers VLAN, TLS 1.3, WPA3, and other security protocols to safeguard communications.
Immersive Display and Accessibility
- Screen: 5-inch color LCD display with 800x480 resolution for crisp visuals.
- Backlighting: Enhanced visibility in various lighting conditions.
- Language Support: Provides multilingual options including English, Chinese, Spanish, Russian, and more.
- Accessibility: Hearing aid compatibility ensures usability for all individuals.
Additional Connectivity Options
- Ports: Equipped with RJ-9 headset jack, USB Type-A, USB Type-C, and dual RJ-45 Ethernet ports.
- Software Compatibility: Optimized for CISCO Webex and Unified Communications Manager.
- Energy Efficiency: Certified by Energy Star for eco-friendly operation.
Cisco Desk Phone 9861 Overview
The DP-9861-K9 Cisco Desk Phone 9861 Conference Carbon is a state-of-the-art communication device designed for modern office environments. This advanced desk phone combines high-quality audio, ergonomic design, and robust connectivity to deliver a seamless communication experience.
Key Features of the Cisco Desk Phone 9861
The DP-9861-K9 is packed with features tailored to improve productivity and collaboration in professional settings. Let’s explore some of its standout characteristics:
High-Definition Audio
Equipped with cutting-edge audio technology, the Cisco Desk Phone 9861 ensures crystal-clear voice quality. It supports wideband audio, making conference calls more effective and reducing misunderstandings caused by poor sound quality.
Ergonomic Design
The phone’s sleek, modern design includes an easy-to-navigate interface and adjustable screen for optimal viewing angles. Its intuitive layout minimizes user fatigue during extended usage.
Enhanced Connectivity
This device features advanced connectivity options, including Gigabit Ethernet ports, USB support, and Bluetooth compatibility. These features enable seamless integration with various devices and networks, ensuring versatility in diverse work environments.
Powerful Conferencing Capabilities
Designed with collaboration in mind, the DP-9861-K9 supports multi-party conferencing, making it a perfect choice for team meetings. Its noise-cancellation feature enhances voice clarity, ensuring effective communication even in noisy surroundings.
Applications of the Cisco Desk Phone 9861
The Cisco Desk Phone 9861 is ideal for a wide range of professional applications, including:
Corporate Offices
In corporate environments, the DP-9861-K9 is invaluable for streamlining internal and external communication. Its advanced features support efficient collaboration among teams and departments.
Call Centers
With its high-definition audio and ergonomic design, this phone is an excellent choice for call centers. It ensures agents can handle calls comfortably and efficiently, boosting customer satisfaction.
Remote Work
The phone’s connectivity options, including Bluetooth and USB, make it ideal for remote workers. It can be seamlessly paired with laptops and other devices, enabling uninterrupted communication from any location.
Technical Specifications
Below are the detailed technical specifications of the Cisco Desk Phone 9861:
Audio Features
- Wideband audio support
- Advanced echo cancellation
- Full-duplex speakerphone functionality
Display
- Color touchscreen display
- High-resolution screen for easy navigation
- Adjustable brightness settings
Connectivity Options
- Dual Gigabit Ethernet ports
- Integrated Bluetooth 5.0
- USB-A and USB-C ports for external peripherals
Power Supply
- Power over Ethernet (PoE) support
- Optional AC adapter
Dimensions and Weight
- Compact and lightweight design
- Dimensions: 9.5 x 8 x 6 inches
- Weight: 2.5 pounds
Benefits of the Cisco Desk Phone 9861
The DP-9861-K9 offers numerous advantages that make it a standout choice for businesses:
Enhanced Productivity
With its user-friendly interface and robust feature set, the phone helps employees stay focused and organized, reducing downtime during calls.
Seamless Integration
Thanks to its advanced connectivity options, the device integrates effortlessly with existing communication systems, ensuring a smooth workflow.
Cost-Effectiveness
The Cisco Desk Phone 9861 offers exceptional value for money by combining premium features with durable construction, resulting in a long-lasting communication solution.
Maintenance and Support
Ensuring the longevity of the Cisco Desk Phone 9861 is straightforward with Cisco’s dedicated support services:
Software Updates
The device regularly receives firmware updates from Cisco, keeping it secure and up-to-date with the latest features.
Customer Support
Cisco offers 24/7 customer support, ensuring prompt resolution of any technical issues. Their comprehensive online resources include user manuals, FAQs, and troubleshooting guides.
The Cisco Desk Phone 9861
When it comes to professional-grade communication tools, the DP-9861-K9 stands out for several reasons:
Industry-Leading Innovation
Cisco is a trusted name in networking and communication solutions. The 9861 Desk Phone reflects their commitment to delivering cutting-edge technology.
Customizable Features
The phone’s settings can be tailored to meet the specific needs of individual users or organizations, making it a flexible choice for various industries.
Eco-Friendly Design
The Cisco Desk Phone 9861 is built with sustainability in mind, featuring energy-efficient components and recyclable materials.
Popular Accessories for the Cisco Desk Phone 9861
Enhance the functionality of your DP-9861-K9 with these compatible accessories:
Headsets
- Bluetooth-enabled headsets for hands-free communication
- Noise-cancelling headsets for clear audio in busy environments
Expansion Modules
- Key expansion modules for additional programmable keys
- Modules for advanced call handling capabilities
Power Supplies
- Optional AC adapters for non-PoE setups
Comparison with Other Cisco Desk Phones
The Cisco Desk Phone 9861 stands out within Cisco’s lineup for its advanced features and versatility. Compared to models like the Cisco 7841 or 8851, the 9861 offers superior conferencing capabilities and a more modern design, making it a premium choice for businesses seeking top-tier communication tools.