P24038-001 HPE DL Gen10 plus 2x16 Tertiary Riser
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HPE P24038-001 DL Gen10 Plus 2×16 Tertiary Riser
The HPE P24038-001 tertiary riser is a purpose-built expansion component engineered for HPE ProLiant DL Gen10 Plus servers. Designed to deliver additional PCI Express lanes through two x16 connectors, this riser enables expanded I/O capacity for accelerated networking, NVMe storage adapters, and GPU or accelerator cards. Its compact, server-optimized form factor provides a dependable means to increase throughput while maintaining chassis compatibility and thermal integrity.
Core features at a glance
- Dual x16 slots: Two full-length x16 interfaces for high-bandwidth devices.
- Server-grade construction: OEM-quality PCB, connectors and mounting hardware for long-term reliability.
- Optimized for Gen10 Plus: Electrical and mechanical compatibility specifically targeted at HPE ProLiant DL Gen10 Plus platform variants.
- Hot-swap friendly design considerations: Where applicable, engineered for straightforward field servicing.
- Space-efficient footprint: Keeps airflow paths clear to preserve cooling performance in dense rack deployments.
Electrical and mechanical characteristics
- Manufacturer part number: P24038-001.
- Model family: HPE tertiary riser card for ProLiant DL Gen10 Plus.
- Slot configuration: 2 × PCIe x16 physical connectors (electrical provisioning depends on server backplane).
- Interface type: PCI Express (backward-compatible with PCIe versions implemented by the host).
- Mounting: Server-specific bracket and keyed connector to secure the board within the chassis.
- Form factor: Low-profile riser optimized for rack server internal layout.
Compatibility and supported systems
The P24038-001 is validated for select HPE ProLiant DL Gen10 Plus servers. Compatibility relies on the server’s motherboard riser slot type, BIOS or firmware revision, and physical chassis layout. For best results, pair the riser with systems that explicitly list P24038-001 or equivalent tertiary risers in their spare parts and options documentation.
Common compatible platforms
- HPE ProLiant DL Gen10 Plus family (select configurations — verify exact model and submodel).
- Systems requiring additional x16 connectivity for add-in cards (NICs, HBAs, accelerators).
Performance and use-case scenarios
This riser is intended for deployments that need additional I/O channels without replacing the main system board. It particularly benefits situations where multiple high-bandwidth peripherals are necessary.
Typical applications
- High-throughput networking: Install dual-port 100 GbE or 25/40 GbE adapters to increase uplink capacity.
- NVMe and storage acceleration: Add host-bus adapters (HBAs) or NVMe controllers to expand storage I/O.
- GPU and compute accelerators: Support for single-width or low-profile accelerator cards where server topology permits.
- Virtualization and software-defined data centers: Enable additional NICs to segregate traffic and improve east-west performance.
Bandwidth considerations
While the riser provides x16 mechanical slots, sustained bandwidth depends on the server’s available PCIe lanes and the host chipset’s allocation. For maximum throughput, ensure host firmware and operating system drivers support the installed adapter types and lane configurations.
Stepwise installation checklist
- Power down the server and disconnect all power sources according to HPE safety guidelines.
- Open the chassis following the manufacturer’s instructions to access the riser bay.
- Remove any placeholder brackets or existing risers carefully and store fasteners.
- Seat the P24038-001 riser onto the motherboard riser connector ensuring alignment of keyed edges.
- Secure the riser with the provided screws or latch mechanism; reattach any retention clips.
- Install expansion cards into the riser’s x16 slots and secure them to the chassis.
- Close the chassis, reconnect power, and power on to confirm hardware recognition in BIOS/UEFI.
Troubleshooting common installation issues
- Unrecognized add-in card: Re-seat the riser and card; verify BIOS settings for PCIe slot enablement and check for firmware updates.
- POST errors or beeps: Consult the server’s diagnostic LED/beep codes; remove nonessential cards to isolate the problematic device.
- Thermal warnings: Confirm adequate airflow and that card height does not obstruct server fans—reposition or switch to lower-profile adapters if necessary.
Recommended maintenance practices
- Keep firmware and BIOS up to date per HPE release notes.
- Schedule periodic physical inspections for dust buildup and proper seating of connectors.
- Use ESD-safe tools and grounding straps when servicing or replacing the riser.
- Document part numbers and serials for warranty and asset-tracking purposes.
Spare parts and procurement tips
When purchasing replacements or spares, source parts from authorized HPE channels or certified resellers. Verify the manufacturer part number (P24038-001) and obtain genuine HPE packaging when warranty coverage is required.
Buying checklist
- Confirm exact part number: P24038-001.
- Match server model and chassis revision to avoid mechanical mismatch.
- Request warranty and return policy details from the supplier.
- Prefer sealed, new units for production environments; refurbished units may be acceptable for testing or staging with proper validation.
Compatibility matrix & validation
Before deployment, cross-check the riser against the target server revision and system ROM/Firmware matrix. Some server lineups include alternate riser options with slightly different pinouts or physical brackets — selecting the incorrect riser can prevent successful installation.
Security, compliance, and environmental profile
The riser itself is a passive expansion card with no independent software stack, but devices attached via the riser (NICs, HBAs, accelerators) may introduce firmware or driver-level security considerations. Follow best practices to keep attached devices up to date and to harden the host environment.
Environmental and regulatory notes
- Designed to comply with typical server-class environmental ranges for temperature and shock as specified by HPE.
- Dispose of or recycle components in accordance with local electronic-waste regulations.
Comparison: P24038-001 versus comparable riser options
When evaluating the P24038-001 against other tertiary risers, focus on slot count, lane allocation, mechanical fit, and firmware support. Some alternatives offer different slot mixes (e.g., x8/x8, x16/x8), lower-profile mechanical brackets, or integrated power feeds for specialized accelerators.
Decision criteria for selecting a riser
- Required lane width: Verify the required electrical lanes (x8 vs x16) for your target adapters.
- Physical clearance: Ensure installed card height and length fit within the chassis and do not obstruct cooling pathways.
- Firmware compatibility: Confirm server firmware supports the chosen riser and attached cards.
- Warranty alignment: Choose OEM parts if vendor warranty or support is necessary.
HPE P24038-001 DL Gen10 Plus 2x16 Tertiary Riser Category
The HPE P24038-001 DL Gen10 Plus 2x16 Tertiary Riser category covers a focused line of server expansion hardware designed for HPE ProLiant Gen10 Plus systems. These tertiary risers provide additional PCIe expansion capacity, typically exposing two x16 electrical slots or equivalent lane assignments, enabling dense I/O, GPU, accelerator, and high-throughput network connectivity within blade and rack-mounted HPE servers. This category is intended for IT professionals, data center operators, systems integrators, and hardware resellers who need reliable, validated riser boards that maintain server vendor compatibility, signal integrity, mechanical fit, thermal profiles, and firmware interaction with HPE platform management.
Technical Characteristics and Typical Specifications
Electrical and PCIe Topology
The tertiary riser in this category typically maps to PCIe Gen3 or Gen4 lane counts depending on the specific server platform and CPU configuration. Each x16 slot can provide up to sixteen PCIe lanes electrically or may be bifurcated by the system board into dual x8 devices depending on motherboard lane routing. Critical technical characteristics include signal trace layout, matched-impedance routing, lane isolation to reduce crosstalk, and proper retention of lane negotiation capabilities so that connected devices are enumerated and configured at the correct generation and width.
Lane Width and Generation
Server administrators should confirm whether a particular P24038-001 riser supports PCIe Gen3 or Gen4 signaling for both x16 connectors. The physical connector and riser assembly may be backward compatible, but actual generation support depends on server CPU and chipset lanes as well as BIOS and firmware support. For maximum throughput and compatibility, pair the riser with CPUs and system boards that provide confirmed lane counts and PCIe generation levels.
Mechanical and Thermal Design
The riser’s mechanical profile is engineered to fit the chassis’ tertiary riser bay, aligning mounting points, bracket edges, and connector orientation. Thermal considerations include maintaining unobstructed airflow through the server — bracket cutouts and component placement on the riser are optimized to prevent hotspots behind high-power cards (GPUs or NVMe HBAs). OEM risers often include thermal shrouds or specific component placement to comply with HPE’s thermal design guide.
Bracket and Connector Compatibility
The secondary and tertiary riser positions in HPE DL Gen10 Plus systems follow precise bracket dimensions. The P24038-001 riser respects these dimensions for secure screw mounts and proper alignment with rear I/O and expansion slot cutouts. Backplane connector styles, retention clips, and seating guides are HPE-specific and ensure a repeatable fit that reduces the risk of poor seating or damaged pins.
Compatibility Matrix: Servers, CPUs, and Add-In Cards
Supported HPE ProLiant DL Gen10 Plus Models
This riser category is most commonly compatible with multiple HPE ProLiant DL Gen10 Plus variants where tertiary expansion is exposed. Always reference the specific server quickspecs and maintenance manuals for part number cross-reference. Compatibility is a function of chassis revision and system board layout; some chassis revisions may require updated riser firmware or alternate part numbers for identical functional outcomes.
Processor and Chipset Considerations
The number of PCIe lanes available to the tertiary riser depends on the installed CPU model and chipset. High-core-count CPUs often provide more PCIe lanes, enabling full x16 operation on each connector. When planning upgrades, confirm the CPU family (for example — generational servers may use different Intel or AMD platforms) and ensure the chosen CPU exposes the expected lane topology.
Mixing Accelerators and Network Cards
Slot population strategies should account for power draw and thermal profiles. Dual x16 slots can host two network interface cards (NICs), HBAs, or accelerators, but populated GPUs or accelerators may require additional power and cooling budgets. OEM risers aim to preserve signal integrity when multiple high-speed devices are present; however, slot bifurcation, shared lanes, and BIOS resource allocation are important considerations when mixing device types.
Use Cases and Deployment Scenarios
High-Throughput Network and Storage Expansion
One of the most common uses of a 2x16 tertiary riser is to expand networking capabilities — installing dual 10/25/40/100 GbE NICs or converged network adapters (CNAs) to increase throughput and redundancy. For storage-heavy deployments, dual x16 slots can host NVMe-over-Fabrics adapters (NVMe-oF initiators or targets), SAS HBAs with high port counts, or RAID controllers delivering wide channel connectivity to dense storage arrays.
GPU and Accelerator Integration
AI/ML inference and training on-premises often require additional PCIe slots for accelerators. The tertiary riser’s dual x16 footprint allows server integrators to install GPUs or FPGAs where space permits. Note that GPUs have stringent airflow and power requirements; selecting risers that maintain HPE-specified thermal clearances is vital to prevent thermal throttling or system-level warnings.
Edge and Virtualization Workloads
Virtualized environments benefit from extra NICs for tenant segmentation and bandwidth isolation. For edge computing where compact servers run multiple workloads, the tertiary riser offers a compact way to extend I/O without migrating to a larger chassis. When deploying in the field, consider that cable routing and remote site power capability will impact the choice of add-in cards.
Quality, Testing, and Validation
OEM Validation vs. Third-Party Replacements
HPE-branded P24038-001 risers have passed OEM validation tests covering signal integrity, mechanical fit, thermal performance, and firmware compatibility. Third-party risers marketed as compatible may look similar mechanically, but lack of vendor validation can lead to unexpected behavior — such as device mis-enumeration, degraded performance, or system management warnings. When procurement policies permit, prioritize OEM or vendor-authorized spare parts to minimize integration risk.
Factory and Field Testing Protocols
Quality checks for risers typically include visual inspection for solder quality and connector pin integrity, continuity testing of critical traces, power rail validation, and a functional test where the riser is populated with known-good cards to ensure devices are detected, pass PCIe link training, and remain stable under thermal load. Field testing may include burn-in tests under expected server workload patterns to ensure no latent failures.
Firmware and BIOS Interactions
Because PCIe topology and device enumeration are managed by the BIOS/UEFI and platform firmware, riser compatibility often requires specific firmware versions. HPE posts platform-specific firmware bundles that include BIOS, iLO, and firmware updates; consult those resources to ensure the server will initialize the riser and attached devices without errors.
How to Select the Right Variant
When selecting a P24038-001 or an equivalent riser, cross-reference the server chassis maintenance guide for the OEM part number, confirm revision level and mechanical fit, and ensure the riser’s electrical specifications meet the intended use-case. Distinguish between primary, secondary, and tertiary risers in product listings as they are not interchangeable. If multiple riser variants exist for slight chassis revisions, choose the variant explicitly listed for the target chassis model and serial number series.
Inventory and Lifecycle Considerations
Maintain a small stock of validated risers as field spares; track part numbers, revision identifiers, and compatibility notes in asset management systems. For large-scale deployments, request vendor cross-reference sheets and EOL (end-of-life) notifications so replacement part strategies can be planned proactively. When retiring older Gen10 systems, consider bulk acquisitions of risers and spare parts if the installed base will be in use long-term.
Comparisons, Alternatives, and Accessory Ecosystem
OEM Riser vs. Aftermarket Options
OEM HPE P24038-001 risers emphasize validated compatibility, documented mechanical fit, and firmware alignment. Aftermarket risers may be less expensive, but they can introduce supportability and reliability risks. Evaluate trade-offs: cost savings versus potential downtime risk and extended troubleshooting time. In mission-critical environments, OEM parts are strongly recommended for predictable behavior.
Related Accessories and Complementary Parts
- Riser mounting screws and retention brackets (OEM-specified hardware)
- Thermal shrouds and airflow baffles for populated risers
- Power distribution cables or auxiliary power adaptors for high-power cards
- Low-profile and full-height adapter brackets for card compatibility
- Spare backplane connectors and cable assemblies (where applicable).
Performance, Benchmarking, and Practical Tips
Measuring Real-World I/O and Throughput
To ensure the riser and attached devices deliver expected throughput, run real-world benchmarks aligned with workload patterns. For networking, use traffic generators to validate line-rate performance across installed NICs. For storage, use sequential and random IO tests with realistic block sizes to measure latency and throughput when HBAs or NVMe adapters are attached. Pay attention to PCIe link width and generation during testing — a card negotiated at x8 Gen3 will display different performance than x16 Gen4.
Optimization Tips
- BIOS Settings: Confirm PCIe link speed settings and any bifurcation options are configured as required.
- Firmware Levels: Keep device firmware updated to leverage performance fixes and compatibility improvements.
- Thermal Management: Use HPE recommended fan profiles and ensure unobstructed airflow when high-power cards are installed.
- Slot Population Order: Follow HPE’s documented slot population guidance to preserve expected lane allocations.
Troubleshooting and Common Issues
Device Not Detected After Installation
If a device connected through the P24038-001 riser is not detected, steps to diagnose include reseating the riser and card, checking for bent pins or foreign debris at connectors, confirming BIOS/UEFI recognizes the riser, verifying that the server’s CPU and chipset expose the required lanes, and reviewing iLO/system event logs for related errors. A firmware mismatch or outdated BIOS is a frequent root cause — update platform firmware per OEM recommendations.
Error Codes and LED Indicators
Some HPE servers provide LED diagnostics and error codes that indicate riser or PCIe link issues. Consult the server maintenance guide for specific LED patterns, and capture these prior to opening an RMA ticket. Include part numbers and serial numbers for both the riser and the server to expedite vendor support.
Intermittent Performance or Link Flapping
Intermittent link stability often traces back to signal integrity issues, marginal connectors, or thermal throttling. Check for firmware updates for both the server platform and attached device, ensure proper seating and retention, and confirm the ambient and internal temperatures are within recommended limits. In environments with vibration or shock, secure mounting practices help maintain consistent connector engagement.
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