CP-HS-WL-562-M-US Cisco 562 Wireless Dual Headset

Optimize Your Communication Experience with Cisco CP-HS-WL-562-M-US Wireless Headset

The Cisco CP-HS-WL-562-M-US 562 headset is a state-of-the-art wireless, on-ear audio solution engineered for professional and enterprise-grade communication environments. Featuring a wide frequency response of 50Hz to 18,000Hz, this model delivers high-definition audio clarity and superior voice transmission, courtesy of its integrated electret condenser microphone. Ideal for professionals who require mobility and performance in equal measure, the Cisco 562 headset enhances productivity, collaboration, and user satisfaction in all workplace settings.

On-Ear Comfort Combined with Wireless Freedom

The on-ear design of the Cisco 562 headset ensures an optimal balance between comfort and functionality. Constructed with lightweight, durable materials and padded ear cushions, it allows users to wear the headset for extended periods without discomfort. The adjustable headband accommodates various head sizes, making it ideal for shared environments such as customer service desks, IT departments, and corporate offices.

Mobility-Enhancing DECT Wireless Technology

The Digital Enhanced Cordless Telecommunications (DECT) technology embedded in the Cisco 562 model provides interference-free wireless audio transmission, allowing users to move freely up to 300 feet from their base station. This ensures a reliable connection without signal drops, even in busy office environments with multiple wireless devices operating simultaneously.

Ideal for Multi-Device Environments

Supporting multiple connections, the Cisco CP-HS-WL-562-M-US is perfect for users who switch between desk phones, computers, and mobile devices. It reduces interruptions and eliminates the need for multiple audio peripherals. This functionality is critical for professionals who rely on consistent and seamless communication across different platforms.

Wide Frequency Range for High-Fidelity Audio

Delivering audio across a broad frequency spectrum from 50Hz to 18,000Hz, the Cisco 562 headset ensures detailed sound reproduction. This makes it suitable not only for voice communication but also for multimedia applications, including training videos, webinars, and conferencing systems. Whether you're listening to a colleague or streaming an instructional video, the sound remains rich and distortion-free.

Crystal-Clear Voice Capture with Electret Condenser Microphone

The integrated electret condenser microphone is engineered for high-sensitivity voice capture and superior noise cancellation. It eliminates background noise, ensuring that the user’s voice is delivered clearly to the listener, making it ideal for open office layouts or shared spaces where ambient noise can be disruptive.

Flexible Boom for Optimal Voice Positioning

The microphone boom is fully adjustable, enabling users to position the mic at the most effective angle. This enhances the headset’s voice pickup quality and ensures consistent performance, regardless of the user’s head movement or positioning during calls.

Full Integration with Cisco Ecosystem

The Cisco 562 headset is purpose-built to integrate seamlessly with Cisco IP phones, softphones, and UC platforms like Webex and Cisco Jabber. It also functions efficiently with other popular collaboration platforms such as Microsoft Teams and Zoom, making it an adaptable choice for hybrid work environments.

Compatibility with Cisco 8800 and 7800 Series Phones

Designed specifically to enhance the communication experience with Cisco IP phone models like the 8800 and 7800 series, the headset connects via USB or DECT dongle. This ensures low-latency audio performance and allows for plug-and-play convenience, reducing time spent on configuration and setup.

Support for Cisco Unified Communications Manager

Organizations using Cisco Unified Communications Manager (CUCM) benefit from streamlined deployment, centralized management, and policy enforcement. The Cisco 562 headset can be easily managed, updated, and monitored using CUCM tools, making IT administration more efficient and scalable.

Enhanced Usability Features

The CP-HS-WL-562-M-US headset is loaded with usability features that make daily use intuitive and user-friendly. On-ear controls for volume, mute, and call answer/end simplify operation, allowing users to control their call experience directly from the headset.

Battery Life and Quick-Charge Convenience

Users benefit from up to 10 hours of talk time per full charge. The quick-charge feature ensures that even short charging intervals provide extended use time. This is ideal for busy workdays, where time between meetings may be limited.

Visual Indicators for Call Status and Battery

Built-in LED indicators offer visual cues for battery levels, call status, and connectivity, helping users stay informed without needing to access software interfaces. This practical feature minimizes disruptions and helps ensure headset availability throughout the day.

Rugged Construction and Professional Styling

The Cisco CP-HS-WL-562-M-US boasts a professional design with robust build quality. The sleek black finish with subtle metallic accents projects a modern, tech-savvy image that complements professional attire and workplace aesthetics. Reinforced joints and high-quality materials ensure longevity and reliability in demanding use conditions.

Low Maintenance and Replaceable Components

To promote long-term usability, the headset includes replaceable ear cushions and an easy-to-clean design. These features are essential for organizations that deploy headsets to multiple users or require hygiene maintenance in shared environments like call centers.

Eco-Friendly and Sustainable Design

As part of Cisco’s sustainability initiatives, the headset is constructed using environmentally responsible materials. Packaging is minimal and recyclable, aligning with green IT policies and corporate sustainability goals.

Security and Firmware Capabilities

Security is critical in business communication tools. The Cisco CP-HS-WL-562-M-US supports secure wireless encryption to protect sensitive voice transmissions. IT teams can rely on Cisco's firmware ecosystem to manage updates and ensure the latest security patches are deployed quickly.

Centralized IT Control and Updates

The headset is manageable through Cisco Webex Control Hub and Unified Communications tools, offering remote diagnostics, performance monitoring, and policy enforcement. This feature simplifies headset fleet management for large enterprises and reduces the need for physical device troubleshooting.

End-to-End Data Encryption Support

With support for end-to-end data encryption, the headset ensures that audio transmissions remain secure from origin to endpoint. This feature is essential for organizations in regulated industries such as healthcare, finance, and legal services.

Target Use Cases and Application Scenarios

The Cisco 562 wireless headset is designed to serve diverse professional roles and industries. From executive suites to technical support centers, it addresses the communication needs of modern businesses seeking clarity, comfort, and performance.

Call Center and Customer Support Teams

High call volumes and long durations make comfort and audio quality critical for customer service professionals. The Cisco CP-HS-WL-562-M-US headset ensures agents remain productive and clients receive clear, professional interactions, enhancing customer satisfaction and retention.

Sales and Business Development Professionals

For sales teams that rely on video conferencing, cold calling, and CRM integration, this headset facilitates a polished, clear audio experience. Its mobile design and extended range make it ideal for high-paced, multitasking sales environments.

Remote and Hybrid Workforces

With the rise of remote and hybrid work models, reliable audio tools are essential. The Cisco 562 headset provides remote professionals with consistent audio performance, even in home office setups. Its noise-reducing mic and long-range connectivity ensure seamless virtual collaboration.

Education and Training Professionals

Educators, trainers, and online instructors can benefit from the headset’s clear microphone and rich audio response. Whether recording sessions or engaging live with students, the headset enhances the communication experience for both presenter and listener.

Cost-Efficiency and Investment Value

Despite its advanced features, the Cisco CP-HS-WL-562-M-US offers excellent value for organizations focused on long-term ROI. Its build quality, feature set, and brand reliability reduce total cost of ownership over time.

Affordable Scalability for Growing Businesses

The headset's flexibility and compatibility allow businesses to standardize their audio equipment without sacrificing quality. It adapts to expanding user bases and communication infrastructures, making it a sustainable choice for scaling operations.