50008386 Mitel MiVoice 6930W Wi-Fi Equipped IP Phone

Professional IP Phone Solution for Modern Businesses

The Mitel 50008386 MiVoice 6930W is a feature-rich Wi-Fi enabled IP desk phone designed for enterprises that demand reliability, flexibility, and crystal-clear communication. With a vibrant color screen, advanced connectivity options, and extensive programmable keys, this device enhances productivity in busy office environments.

Manufacturer & Model Details

• Brand: Mitel
• Model / Part Number: 50008386
• Series: MiVoice 6930W

Display & User Interface

High-Resolution Color Screen

• Large 4.3-inch color display
• Resolution of 480 × 272 pixels for clear visibility
• Intuitive layout for faster navigation

Flexible Key Configuration

• Up to 72 programmable feature keys across 6 pages
• 5 context-aware soft keys for dynamic call handling
• 4-way navigation cluster for smooth menu control

Dedicated Fixed Function Keys

• Contacts and call history access
• Voicemail and settings shortcuts
• Redial, hold, mute, and goodbye keys
• Speakerphone, headset, and volume controls

Audio Performance & Call Quality

Advanced Sound Technology

• Full-duplex speakerphone for natural conversations
• Wideband audio support on handset and speaker
• Optimized for professional voice clarity

Supported Voice Codecs

• G.711 (U-law and A-law)
• G.729
• G.722 and G.722.1 for HD audio

Connectivity & Wireless Features

Integrated Wireless Technologies

• Built-in Wi-Fi supporting 802.11 a/b/g/n standards
• Integrated Bluetooth support (including Bluetooth 4.1 and 5.2)
• Compatible with optional Bluetooth wireless handset
• Optional DECT wireless handset support

Network & Port Options

• Dual 10/100/1000 Gigabit Ethernet ports
• USB 2.0 port for headsets and accessories
• Dedicated USB port for mobile device charging
• Headset port with electronic hook switch (EHS)

Status Indicators & Expansion Capability

Visual Alerts

• LED indicators for incoming calls
• Message waiting notifications
• Mobile device connection status

Expandable Functionality

• Supports up to 3 Mitel M695 expansion modules
• Ideal for receptionists and power users needing more keys

Power Options & Deployment

• Powered via IEEE 802.3af Power over Ethernet (PoE)
• Optional PoE injector available
• Optional 48V power adapter (sold separately)

Core Technology and Connectivity Architecture

The MiVoice 6930W is built upon a foundation of enterprise-grade wireless technology, ensuring its performance meets the rigorous demands of a business environment. Understanding its technical architecture is key to appreciating its value proposition.

Advanced Wi-Fi Radio and Standards Compliance

At its heart, the phone features a dedicated, high-performance 802.11a/b/g/n Wi-Fi radio. This dual-band capability is crucial. It allows the 6930W to connect to both the 2.4 GHz band for greater range and the less congested 5 GHz band for higher speed and reliability. Support for the 802.11n standard ensures strong signal integrity, better coverage, and improved data rates compared to older wireless standards. This robust radio is engineered to maintain a stable connection even in dense office environments with many connected devices.

Secure and Stable Connection Protocols

Security is paramount for wireless communications. The 6930W supports a comprehensive suite of enterprise-level security protocols, including WPA2-Enterprise (802.1X) with PEAP, TLS, and TTLS authentication methods. This ensures that every call and data session is encrypted and authenticated against your network's security servers, preventing unauthorized access. Features like Wi-Fi Protected Setup (WPS) can also simplify the secure pairing process with compatible access points.

Power over Ethernet (PoE) and Power Supply Options

While the primary communication is wireless, the phone offers flexible power options. It is fully compatible with IEEE 802.3af Power over Ethernet (PoE). When used with a PoE switch or injector, this allows the phone to be powered through its Ethernet port, eliminating the need for a local power outlet. This is particularly useful for initial setup, firmware updates, or in locations where a wired network connection is temporarily preferred. The phone also includes a universal power adapter, providing ultimate placement flexibility where neither a wired network nor PoE is available.

User Experience and Interface Design

The Mitel MiVoice 6930W is designed with the end-user in mind, offering an intuitive and visually rich experience that enhances daily productivity and reduces the learning curve for new users.

The Expansive 4.3-Inch Color TFT Display

The centerpiece of the user interface is its vibrant, high-contrast 4.3-inch color TFT display. This generous screen real estate transforms how users interact with their phone. It provides clear, at-a-glance information far beyond simple caller ID.

Graphical User Interface (GUI) and Navigation

The intuitive graphical interface presents information in a logical, menu-driven format. Users can easily navigate through contacts, call logs, system settings, and advanced features using the dedicated soft keys beneath the display or the intuitive directional pad. The screen supports detailed caller information with photos, company names, and presence status when integrated with corporate directories.

Customizable Soft Keys and Presence

The six dynamic, context-sensitive soft keys are programmable and change function based on the active screen. Administrators can configure these keys for one-touch access to the most critical features for a specific user or department, such as Speed Dial, Call Forward, Do Not Disturb, Call Pickup, or Busy Lamp Field (BLF) presence monitoring of colleagues. The clear labeling on the screen directly above each key eliminates any guesswork.

Audio Quality and Handset Design

Superior audio is non-negotiable. The 6930W incorporates Mitel's HD Voice technology, featuring a wideband handset and speakerphone to deliver exceptional audio clarity and a more natural conversation experience. Advanced acoustic echo cancellation and noise reduction algorithms ensure that calls are crisp and free from distracting background noise, whether the user is in a busy open office or a home workspace.

Deployment Scenarios and Business Applications

The wireless capability of the MiVoice 6930W opens up a myriad of practical deployment scenarios that solve real-world business challenges, offering tangible ROI through flexibility and space optimization.

Hot Desking and Activity-Based Working

For organizations implementing hot desking or agile working models, the 6930W is an ideal tool. Employees can log into any phone on the network with their unique extension and credentials, instantly personalizing the device with their speed dials, call history, and preferences. The wireless nature means desks don't need costly Ethernet drops, allowing for easy reconfiguration of workspaces as needs evolve.

Specialized and Challenging Environments

Certain environments are inherently unsuitable for wired phones. The 6930W excels in these situations:

Warehouses and Manufacturing Floors

Supervisors and leads can stay connected while moving across large facilities, enabling immediate response to issues without being anchored to a specific wall jack.

Hospitality and Healthcare

In hotels, clinics, or senior living facilities, staff can have a communications device at nursing stations or front desks without unsightly and inflexible cabling, maintaining a clean aesthetic while ensuring accessibility.

Temporary and Satellite Offices

Setting up a temporary workspace, pop-up office, or a branch location with minimal IT infrastructure becomes straightforward. As long as a reliable Wi-Fi network is established, full-featured business phones can be deployed instantly.

Integration and Feature Set within the Mitel Ecosystem

The true power of the MiVoice 6930W is realized when it is deployed as part of a Mitel MiVoice Business communication system. It acts as a fully capable endpoint, accessing a comprehensive suite of unified communication features.

Unified Communications Features

The phone supports a wide array of UC features that foster collaboration. This includes integrated voice mail with visual indicator, conferencing (both ad-hoc and scheduled), call transfer, park and retrieve, and shared call appearances. When combined with Mitel's UC clients, it provides a cohesive experience across devices.

Networking and System Management

From an IT perspective, the 6930W is designed for easy deployment and management. It supports common networking protocols like LLDP-MED for automatic VLAN configuration and DHCP for easy IP address assignment. It can be bulk-provisioned, configured, and updated centrally through Mitel's management tools, significantly reducing the administrative overhead associated with deploying and maintaining a fleet of phones, even wireless ones.

Technical Specifications

A clear understanding of the technical prerequisites ensures a successful deployment and optimal performance of the MiVoice 6930W system.

Network Infrastructure Recommendations

To ensure quality of service (QoS) for voice over Wi-Fi, a business-grade wireless network is essential. The recommendation is a controller-based Wi-Fi architecture (e.g., from vendors like Cisco, Aruba, or Ruckus) that supports QoS markings (802.11e/WMM) and provides seamless roaming between access points. The network should be surveyed to ensure strong, consistent coverage in all intended phone locations.

Supported Mitel Systems and Compatibility

The MiVoice 6930W is certified for use with Mitel MiVoice Business (formerly Mitel Communications Director - MCD) systems. It is crucial to verify the compatibility with the specific software version of your Mitel controller. The phone typically requires system software version 7.0 or higher for full functionality. It is also compatible with Mitel's CloudLink Gateway for connecting to MiVoice Business systems hosted in the cloud.