50008387 Mitel 6940W 7-Touch Wi-Fi Equipped IP Phone

Product Overview of 50008387 Mitel 6940W IP Phone

The Mitel 50008387 6940W Wi-Fi Enabled IP Phone is a premium enterprise communication device designed for modern offices and high-volume call environments. With a large color touchscreen, integrated wireless connectivity, and advanced audio features, this business VoIP phone delivers efficiency, clarity, and flexibility for professional users.

General Information

• Brand: Mitel
• Manufacturer Part Number: 50008387
• Product Category: Wi-Fi IP Desk Phone

Display & User Interface

• 7-inch high-resolution touchscreen display
• 800 × 480-pixel color screen for sharp visuals
• Up to 96 programmable on-screen feature keys
• 6 pages with 16 customizable keys per page
• 6 context-aware soft keys for faster navigation

Fixed Function Keys

• Contacts and call history access
• Voicemail and system settings
• Goodbye, redial, hold, and mute buttons
• Speaker, headset, and volume up/down controls

Audio Performance & Call Quality

• Wideband audio on handset and speakerphone
• Full-duplex speakerphone for natural conversations
• Supports G.711 (U-law / A-law), G.729, G.722, and G.722.1 codecs

Wireless & Connectivity Options

• Built-in Wi-Fi 802.11 a/b/g/n
• Integrated Bluetooth 4.1 and Bluetooth 5.2 support
• Bluetooth handset compatibility
• Optional DECT wireless handset support

Network Interfaces

• Dual 10/100/1000 Mbps Gigabit Ethernet ports
• Reliable high-speed data and voice transmission

USB & Expansion Capabilities

• USB mobile phone charging port
• USB 2.0 port for headsets and accessories
• Supports up to 3 Mitel M695 expansion modules

Power Options

• Powered via 802.3af Power over Ethernet (PoE)
• Optional PoE injector available
• Optional 48V power adapter (sold separately)

Unleashing True Mobility with Robust Wi-Fi Connectivity

The defining feature of the Mitel 6940W is its integrated dual-band 802.11a/b/g/n Wi-Fi radio. This isn't simple consumer-grade Wi-Fi; it's built for the demands of a business environment.

Advanced Wi-Fi Capabilities for Seamless Roaming

The phone supports fast, secure roaming (802.11r) and seamless session transition (802.11v), allowing users to move between access points throughout a campus without dropping a call. This is critical for mission-critical communications in healthcare, logistics, and manufacturing.

Dual-Band Flexibility and Security

Operating on both 2.4GHz and 5GHz bands, the 6940W can connect to the least congested network for optimal performance. It supports advanced security protocols like WPA2-Enterprise (with 802.1X authentication), ensuring that voice communications remain private and protected on your corporate network.

Superior Audio and User Experience

Mobility must not come at the expense of call quality. The 6940W is engineered to deliver exceptional audio fidelity in any environment.

Hi-Q Audio and Noise Mitigation Technology

Equipped with Mitel’s exclusive Hi-Q audio technology, the phone provides wideband audio for lifelike, natural-sounding conversations. Its advanced acoustic design includes a high-quality handset and speakerphone with echo cancellation and background noise suppression, ensuring clarity even in noisy locations like stockrooms or lobbies.

Optimized for Bluetooth Accessories

Beyond Wi-Fi, the phone features integrated Bluetooth, enabling seamless pairing with wireless headsets or a car kit. This allows for complete hands-free operation, further extending the mobility of the user without compromising on functionality.

Intuitive 7-Touch Interface for Enhanced Productivity

The "7-Touch" in the product name refers to the phone's sophisticated programmable keys, which are central to its efficiency-driven design.

Configurable Line / Feature Keys

The seven backlit, tactile soft keys are fully programmable through the Mitel MiVoice Business or MiVoice Office platform. They can be configured as line appearances for multiple extensions, speed dials, or one-touch access to features like call forwarding, conferencing, voicemail, and presence status.

Dynamic State-Based Illumination

Each key features multi-color LEDs that provide at-a-glance status information. A steady green light might indicate an active call on that line, a flashing red light could signal a voicemail, and a slow-blink amber might show a line on hold. This visual system allows users to manage multiple tasks and communications intuitively.

Built for Mitel Ecosystems and Beyond

The Mitel 6940W is optimized to unlock the full potential of Mitel's communication and collaboration suites, while also offering standards-based interoperability.

Deep Integration with MiVoice Business and MiCollab

When connected to a Mitel MiVoice Business platform, the phone becomes a powerhouse for unified communications. It seamlessly integrates with MiCollab for presence, instant messaging, and audio/video/web conferencing. Call handling from the MiCollab soft client can be transferred to the 6940W and vice versa.

SIP Standard Compliance for Versatility

As a fully compliant Session Initiation Protocol (SIP) device, the 6940W can also be deployed with other SIP-compliant IP-PBX systems, including Mitel MiVoice Office, BroadWorks, and many third-party platforms. This makes it a versatile investment for businesses with multi-vendor environments or future migration plans.

Durability and Deployment Designed for Business

This is a tool built for the rigors of daily use in various professional settings, not a fragile consumer gadget.

Enterprise-Grade Build and Power Options

The phone features a robust casing designed to withstand the occasional bump or drop. It supports multiple power options for flexible deployment: standard Power over Ethernet (PoE 802.3af), an included AC power adapter, or optional auxiliary power adapters for specialized environments.

Optimized for Centralized Management

IT administrators can benefit from Mitel's centralized management tools. Devices can be mass-provisioned, configured, and firmware-updated remotely, significantly reducing the cost and complexity of deployment and ongoing maintenance, especially for large, distributed installations.

Ideal Use Cases and Applications

The Mitel 6940W finds its perfect home in environments where movement and communication are intrinsically linked.

Healthcare and Hospital Staff

Nurses, doctors, and support staff can carry the 6940W on their rounds, maintaining immediate contact with the nursing station, responding to emergency codes, and accessing directory services without being tied to a wall jack. The disinfectant-friendly materials (on optional models) make it suitable for clinical settings.

Retail and Warehouse Operations

Store managers can manage staff, answer department calls, and verify inventory from the sales floor or stockroom. Warehouse pickers can receive direct instructions from dispatchers without returning to a fixed station.

Education and Campus Environments

Teachers, administrators, and maintenance staff across school and university campuses can stay connected to the main office, receive announcements, and contact security from any building with Wi-Fi coverage.

Technical Specifications at a Glance

A deeper look into the technical architecture that powers the 6940W.

Network and Protocol Specifications

The phone supports IPv4 and IPv6, LLDP-MED for automatic network configuration, and multiple voice codecs including G.711, G.729AB, and Opus for bandwidth flexibility. It features a Gigabit Ethernet switch with a PC passthrough port, allowing a computer to share the network connection.

Display and Physical Attributes

It boasts a high-contrast, grayscale graphical display for clear menu navigation, caller ID, and call logs. The phone is designed with user-accessible wall-mount options and meets rigorous industry standards for safety and electromagnetic compatibility.