CISCO2821-CCME/K9 Voice Bundle w/ PVDM2-32,FL-CCME-50,SP

Product Overview: Cisco 2821 Voice Bundle

Manufacturer Details

Brand: Cisco

Manufacturer: Cisco Systems, Inc.

Part Number: CISCO2821-CCME/K9

Product Specifications

Series: 2800

Model: 2821

Type: Router with Voice Bundle

Interface and Ports

• Total Ports: 2
• USB Ports: Yes
• Management Port: Yes
• Network (RJ-45) Ports: 2

Expansion Capabilities

• Expansion Slots: 11
• Slot Types:
  • NME (Network Module Expansion)
  • EVM (Enhanced Voice Module)
  • AIM (Advanced Integration Module)
  • PVDM (Packet Voice Digital Module)

Network and Communication

Network Technology: 10/100/1000Base-T

Ethernet Technology: Gigabit Ethernet

Memory Specifications

• Standard Memory: 256 MB
• Maximum Memory Capacity: 1 GB
• Memory Type: DRAM
• Flash Memory: 64 MB

Power Requirements

• Input Voltage: 110 V AC
• Alternate Input Voltage: 220 V AC

PVDM Feature

The Cisco 2821 Voice Bundle comes with the advanced PVDM (Packet Voice Digital Module) feature, specifically the PVDM2-32. This feature provides users with enhanced voice and video capabilities, making it an essential component for businesses that rely on efficient communication systems.

Enhanced Voice Quality

With the PVDM2-32, users can experience superior voice quality during calls. The module offers high-performance echo cancellation and noise reduction features, ensuring crystal-clear communication even in noisy environments. This is particularly beneficial for businesses that frequently engage in conference calls or customer support services.

Improved Video Conferencing

In addition to superior voice quality, the PVDM2-32 also enhances the video capabilities of the Cisco 2821 Voice Bundle. It supports video conferencing applications and facilitates smooth and high-definition video streaming. This is crucial for businesses that rely on video collaboration tools to connect remote teams and conduct virtual meetings.

Scalability and Flexibility

The PVDM2-32 module is designed to be highly scalable, allowing businesses to easily expand their communication infrastructure as their needs grow. With this feature, users can add additional PVDM modules to support more voice and video channels, ensuring that the system remains efficient and capable of handling increased call volumes.

Cost Savings

By incorporating the PVDM2-32 into the Cisco 2821 Voice Bundle, businesses can save on costs associated with external hardware or software solutions for voice and video communication. The module eliminates the need for separate voice processing equipment, reducing both upfront and maintenance costs.

FeatureLicense Feature

The Cisco 2821 Voice Bundle includes the essential FL-CCME-50 Feature License. This license unlocks a range of valuable features and functionalities, making it a crucial component for businesses that require advanced call management capabilities.

Expanded Call Capacity

With the FL-CCME-50 Feature License, businesses can significantly expand their call capacity. It allows the Cisco 2821 Voice Bundle to support up to 50 simultaneous calls, ensuring that even high-call volume environments can be efficiently managed. This is particularly beneficial for contact centers or businesses that handle a large number of customer calls.

Advanced Call Routing

The FL-CCME-50 Feature License enables businesses to implement sophisticated call routing strategies. Users can configure the system to automatically route calls based on specific criteria, such as caller ID, time of day, or geographic location. This ensures that calls are efficiently directed to the most appropriate destination, improving customer experience and optimizing resource allocation.

Integrated Voicemail System

By activating the FL-CCME-50 Feature License, users gain access to an integrated voicemail system. This eliminates the need for a separate voicemail solution, saving businesses both time and money. The voicemail system allows users to easily manage and retrieve voicemails, ensuring efficient communication and maximizing productivity.

Call Reporting and Analytics

The FL-CCME-50 Feature License provides businesses with valuable call reporting and analytics capabilities. Users can generate detailed reports on call volumes, duration, and other key metrics, allowing them to gain insights into call patterns and make data-driven decisions. This feature is particularly useful for businesses that need to monitor call center performance or track customer interactions.

ServiceProvider Feature

The Cisco 2821 Voice Bundle offers the versatile SP (ServiceProvider) feature, making it an ideal choice for businesses that require flexible and reliable communication solutions.

Multi-Service Support

With the SP feature, the Cisco 2821 Voice Bundle can support a wide range of services, including voice, video, and data. This versatility allows businesses to consolidate their communication infrastructure, reducing complexity and management overhead. It also enables seamless integration with existing network systems and applications.

Quality of Service (QoS)

The SP feature incorporates advanced Quality of Service (QoS) capabilities, ensuring that voice and video traffic receive priority treatment over data traffic. This guarantees superior call quality and minimizes latency, jitter, and packet loss. Businesses can rely on consistent and reliable communication, even during periods of high network congestion.

Secure Communication

The SP feature includes robust security measures to protect sensitive communication data. It supports encryption protocols, such as IPsec and SSL, ensuring that voice and video transmissions remain confidential and secure. This is crucial for businesses that handle sensitive information or need to comply with industry-specific security regulations.

Redundancy and Failover

The SP feature offers built-in redundancy and failover capabilities, ensuring uninterrupted communication even in the event of network failures or equipment malfunctions. Users can configure backup paths and redundant equipment, minimizing downtime and guaranteeing business continuity. This is particularly important for businesses that rely heavily on real-time communication for critical operations.

ProductCode Feature

The Cisco 2821 Voice Bundle is identified by its unique product code: CISCO2821-CCME/K9. This product code provides valuable information about the specific configuration and capabilities of the bundle.

Optimized for CallManager Express

The CISCO2821-CCME/K9 product code indicates that the Cisco 2821 Voice Bundle is optimized for use with CallManager Express (CME). CME is a feature-rich IP telephony solution specifically designed for small to medium-sized businesses. By choosing a bundle that is tailored for CME, businesses can ensure seamless integration and optimal performance.

Enhanced Call Control Features

The CISCO2821-CCME/K9 product code signifies that the Cisco 2821 Voice Bundle includes advanced call control features provided by CallManager Express. Users can take advantage of features such as call forwarding, call transfer, call waiting, and caller ID, enhancing overall communication efficiency and productivity.

Scalable and Modular Design

The Cisco 2821 Voice Bundle with the CISCO2821-CCME/K9 product code offers a scalable and modular design. This allows businesses to easily expand their communication capabilities by adding additional modules or interfaces as needed. The bundle provides the flexibility to adapt to changing business requirements without requiring a complete system overhaul.

Comprehensive Network Connectivity

With the CISCO2821-CCME/K9 product code, businesses can expect comprehensive network connectivity options. The Cisco 2821 Voice Bundle includes a range of interfaces, such as Ethernet ports, WAN interfaces, and expansion slots. This ensures seamless integration with existing network infrastructure and provides the necessary connectivity for voice and video communication.